Shipping & Delivery Policy

Thank you for shopping with Radiant Seol. We aim to deliver your skincare, body care, makeup, haircare, and sunscreen products quickly and safely. Please read our Shipping & Delivery Policy to understand how we process and ship your orders.

 

Shipping Coverage

We currently ship across the United Arab Emirates (UAE).

International shipping may be available; please check our website for updates or contact us directly.

 

Delivery Timeframes

Standard UAE Delivery: 2–5 business days.

Express Delivery (if available): 1–2 business days in major cities.

Delivery times may vary based on your location, courier availability, and public holidays.

 

Shipping Fees

Shipping fees will be calculated and displayed at checkout.

Free delivery may be offered for orders above a specific amount (as stated on our website).

 

Order Processing

Orders are processed within 24-48 hours on business days (Sunday to Thursday).

Orders placed on weekends, or public holidays will be processed on the next business day.

 

Delivery Attempts

Couriers will attempt delivery up to two times.

If the delivery is unsuccessful, the order may be returned to us, and additional shipping fees may apply for re-delivery.

 

Delays and Responsibility

While we strive for timely delivery, Radiant Seol is not liable for delays caused by courier services, weather conditions, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information to avoid delays or mis-delivery.

 

Damaged or Missing Orders

If your order arrives damaged, incomplete, or missing, please contact us within 48 hours of delivery with photos and details.

We will work with the courier to resolve the issue promptly.

 

Contact Us

For shipping inquiries or assistance, please reach out to:

  • Phone:
  • Email: [Insert Email Address]
  • Website: https://radiantseoulae.com/